Daman Lottery - Privacy Policy

Information We Collect

Personal Information You Provide

When you register on damaanlottery.in.net, we collect your full name, date of birth, mobile number, and email address. To comply with Indian KYC regulations, we also collect a copy of a government-issued identity document such as an Aadhaar card, PAN card, or Voter ID. This verification step is mandatory before any lottery ticket purchase or prize withdrawal can be processed.

Financial and Payment Data

To facilitate deposits and prize disbursements, we collect payment instrument details. This includes UPI IDs associated with apps such as PhonePe, Google Pay (GPay), or BHIM, as well as net-banking credentials passed securely through our payment gateway. We do not store full card numbers or UPI PINs on our servers; all sensitive payment data is handled by PCI-DSS-compliant third-party processors.

Technical and Usage Data

We automatically collect your IP address, device type, browser version, and session activity each time you visit the platform. Cookies and local-storage tokens are used to maintain your login session and remember display preferences. You can manage cookie permissions through your browser settings, though disabling functional cookies may prevent you from accessing certain features of the Daman Lottery platform.

How We Use Your Information

Account Operation and Draw Participation

Your personal and payment data is used to create and maintain your Daman Lottery account, validate your age and identity, process ticket purchases for each draw, and credit winnings accurately to your chosen payment method, whether that is a PhonePe wallet, GPay-linked bank account, or direct bank transfer via IMPS or NEFT. Transaction records are generated for every deposit, entry, and withdrawal for your reference and our audit trail.

Legal Compliance and Fraud Prevention

Indian law requires us to retain KYC documents and financial transaction records for a minimum of five years following account closure. We share data with regulatory bodies, tax authorities, and law-enforcement agencies when legally obligated to do so. Automated systems also monitor play patterns and payment behaviour to detect account sharing, bonus abuse, and money-laundering attempts, helping to keep the platform fair and secure for all participants.

Service Communications

We send transactional messages, draw results, payment confirmations, and account alerts, via SMS and email. Where you have opted in, we may send promotional communications about upcoming Daman Lottery draws or special offers. You can withdraw marketing consent at any time by clicking the unsubscribe link in any marketing email or by contacting our support team. Withdrawing marketing consent does not affect the delivery of essential transactional notifications.

Your Rights

Access, Correction, and Deletion

Under applicable Indian data-protection law, you have the right to request a copy of the personal data we hold about you, ask us to correct any inaccurate or incomplete information, and request deletion of data that is no longer necessary for the purposes described in this policy. Deletion requests are fulfilled within 30 days, subject to our legal obligation to retain certain financial and identity records for the mandatory five-year period.

Withdrawal of Consent and Data Portability

Where our processing is based on your consent, for example, sending promotional draw announcements, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. You may also request a machine-readable export of the account and transaction data you have provided to us directly, allowing you to transfer it to another service if you choose.

Raising a Complaint

If you believe your data has been handled incorrectly, you have the right to raise a grievance with us in the first instance. If you remain unsatisfied with our response, you may escalate the matter to the relevant data-protection authority. We are committed to resolving all data-related complaints fairly and within the timeframes required by law.

Contact Us

How to Reach Us

For privacy-related queries or to exercise any of your rights, email us at [email protected]. We aim to acknowledge all requests within 48 hours and provide a full response within 30 days.